KIO FAQ

Digital Signage is the broadcasting of your custom message within your business on television screens or commercial displays.
Visuals are static content created by our professional graphic designers that are loaded to your digital signage
You can display as much content as you want. Your plan will include a set quantity of custom visuals, but you will also be trained to log into the system and create as many as you want.
Our media players are designed to show content on an individual screen. Content can be scheduled to multiple players.
A KIO digital signage content manager will reach out to you within 2 business days. They will schedule your training and imaging session. Once content is created, it will be downloaded to the media player and shipped to you.
Your KIO digital signage media player comes with an HDMI, Wi-Fi antenna, power cord and a remote control.
KIO digital signage media players are easy to install. You just connect the included power cord to your power outlet and the included HDMI to your display. You can then use the included remote to connect to your wifi or plug the player directly into your network using an Ethernet cable.
New content is downloaded within 5 minutes of being deployed into your playlist.
All requested visuals are created within 5 days of your request. If you need something sooner, please let us know. We do our best to complete by your deadline.
No. KIO digital signage is perfect for users of all skill levels. Also, remember all KIO digital signage packages include access to our team of content managers and graphic designers.
All KIO digital signage plans come with unlimited access to our content management team. Plans also come with a designated number of visuals per year. If you need more, we can always help you upgrade your plan.
All KIO digital signage players come with a 1 year warranty. After your warranty expires, you will still receive troubleshooting support as long as you keep an active subscription with us.
Please email or call us and we will be happy to create a custom solution package for you.

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